When I arrived for my 9AM appointment there were no service agents to be seen. The only person at a desk was the phone operator who did not know where anyone was. This needs to be addressed I waited approximately 5 mins for an agent. After that it was excellent service. My Equinox was done in a timely manner and an agent met me and explained what had been done. Aside of the first issue my appointment was excellent. I have and will continue to recommend Lafferty to my friends and family.
Eric--thank you for your business and your feedback. I will definitely review your feedback with my staff. Enjoy the nice day.--Jack Lafferty