Yesterday, was my first and free service for my 2019 Equinox. Everything went smooth as I would expect. I have dealt with a number of Chevy dealerships over the last 45 years and, by far, Lafferty is the best. You do not feel like you are being pushed around or having services forced on you. And, I have felt that way at another dealership. Everyone is courtious, helpful, and friendly. I was following the step-by-step directions on their one-cup beverage brewer and a service tech rushing by, came back and, quickly, took me through the steps. He didn't need to do that and I wouldn't have expected him to.
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!