Our 🚙 has a Heated Steering Wheel, when it stopped working you tried to tell us our vehicle didn’t have that option. Funny it took a service person from another dealership to support that we did no matter how warm it is. Maybe you should make sure your technicians know what they are talking about.
Robert--Sorry for any confusion on our part. We know you have a heated steering wheel. We have worked on it. Let me know it you are having any problems. Thanks for your business and have a great day.--Jack lafferty