Happy with oil change and multi point inspection. However I purchased new tires and two days later was on the turnpike about an hour away when I noticed car steering wheel was vibrating and car was shaking which got worse the faster I went. Found a tire place and popped in for them to check out. They found the tires were improperly balanced in which I had to pay an additional charge to fix so I could continue my work trip.
Was told vehicle would not be done till maybe Monday. Brought vehicle in 4pm Thursday. Was given a loaner -- a new SUV. received a call from service tech Dan late Friday morning that vehicle would be done that afternoon. Great service! So far since 2009 I have always had very good service here at Lafferty. I trust Lafferty and my next SUV will be here!
This is the 9th, yes 9th, auto we have bought from Lafferty!!!! We love doing business with them. It's always a pleasure. Everyone at the dealership is amazing to work with. From Jack Lafferty all the way down!!! We keep coming back and ALWAYS recommend them to others!!! Keep up the great work!!!
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!