I could not pick up my car the day it was done due to a work commitment and it was not a problem. When I did get to the dealer the following night the showroom only was open and they had me in and out within 5 minutes and told me it wasn't a problem that I had to come back for it later that night because I was rushing to another appointment. I even had a no charge on the oil change which was a god send since we are going through some really tough times financially.
I was there for an oil change and State/Emission Inspection. All went well as usual. I agreed to their suggested anti freeze flush and replace which was done at a very fair cost. Lafferty is a fine dealership. They do not charge for inspections and oil changes for life, just for purchasing the vehicle there. When entering, most can greet you by name. This is a welcoming feeling. I have no desire to go anywhere else. Len S.
Tim and Troy did a phenomenal job of meeting all the requirements I had for finding the right car for me. They made it extremely easy for me to get the car I wanted at the price I wanted. It was my first experience in finding a car since my husband died and it could not have been any easier. Kudos to all at the best dealership around!
I ordered a 17 Tahoe in the last week of production. It was not built in time and the plant closed to start the 2018 models. Lafferty ordered me the Tahoe I wanted along with several changes. It arrived just as ordered and I can't be more happy
The dealership exceeded my already high expectations. My car was fixed right the first time and was completed hours before the promised time. You can tell that the service advisors here really put the customer first.